FAQs

Why organise my photos?

• Usually, when people think of getting their photos organised, there’s some sort of trigger or reason to get started. Whether you’re looking for a way to share your personal history, capture a celebration or remember your favourite travel memories, there’s a reason that will inspire you to get the project started. But it can simply be to just take control of your clutter, be it digital or physical.

What is a Professional Photo Organiser?

• Professional Photo Organisers are dedicated, independent, small business owners who help you take control of your photos and transform stores of photos into family treasures. We will work with you to sort, simplify, scan, safeguard and share your memories. A photo organiser not only does at least some of the work for you, but we also love to teach clients how to look after their photo collection by themselves

How does it work?

• Initially, we will talk on the phone / virtually to understand the current situation, what your needs are and what your desired outcome is.
  From here we will complete a 2-hour in-home or virtual Discovery session to onboard the catalogue and gain some nuggets of information about your family, the key dates and past events that you want to treasure.
  During the project, we will keep you informed with regular updates. We will need to meet at specific points during the project (virtually or in-person) to make some decisions and gain more information to complete the catalogue work. The amount of time you will need to commit will depend on the project scope and content involved, but we will discuss this with you at the Discovery session.

What do I have to do?

• Your input is key to the success of the project as they are your memories we are safeguarding. We will need your input throughout the project either virtually or in-person, but we will book these times in advance with clear goals for each session.

Do you throw out my photos?

• No, absolutely not! You are the one who ultimately decides what stays and what goes. I will remove duplicate photos and will put bad quality photos aside for you to review, but you decide what to do with them.

Will I need to buy products myself?

• Often, clients have everything they need to organise their photos. I prefer to work with what you have for digital content, such as external hard drives and software as long as they are safe and secure. For printed photo archiving storage, we can discuss options that will keep your photos safe in the long-term as part of your package

How long does the process take?

• This very much depends on the project size. Photo organising projects are often big and can take anything from a few weeks to even months. Other, smaller projects can be done in one or two sessions. It really does depend on how far you want to go, but we can discuss the packages in your initial call and how we can reach any deadlines you have.

What will I get at the end?

• This very much dependant on your vision and goals; if the project was sort printed photos, we will discuss storage and display options, but for digital catalogues, there are hard drive and cloud options.

I am not in London; can we still work together?

• I am based in West London (TW1) but I travel all over London and the surrounding areas for physical content collections. But, thanks to technology, I can work with people across the UK and internationally.

What are your prices?

• Please see Pricing page for more info on Discovery session charges but as every project is very different, we tailor our packages to your specific needs. Contact us and we can discuss the potential options

What are the terms and conditions of your service?

• I have a set of terms and conditions that we both sign at the start of our first session. Please read my Terms and Conditions for further details

Are you a member of a professional body?

• I am a member of The Photo Managers, the international industry body. As a member, I adhere to a Code of Conduct and Ethics, designed to protect clients. I also have access to further professional development very specific to our industry.

Are you insured?

• Clear Bubble has Professional Indemnity and Public Liability Insurance.

How do you ensure confidentiality?

• All information you share with us will be confidential. I am registered with the Information Commissioners Office (ICO) and am therefore governed by Data Protection legislation. As a member of The Photo Managers I have to abide by a strict code of ethics. Please read my Privacy Policy for further details.